Privacy Policy
Last updated: 2 March 2026.
Who we are
Essex Laser Cleaning (“we”, “us”) provides mobile laser cleaning and surface preparation services across Essex and London.
What data we collect
When you contact us (for example via the website enquiry form), we may collect your name, email address, phone number, company name (if provided) and the details of your enquiry.
We also collect basic technical data when you use the site (such as IP address, browser type and pages visited) in server logs for security and performance.
How we use your data
To respond to your enquiry, provide quotes, arrange site visits, and deliver our services.
To improve the website and keep it secure.
Our lawful basis (UK GDPR)
We process enquiry data because it is necessary for our legitimate interests in responding to customers and prospective customers. If you ask us to contact you by a particular method, we will respect your preference.
Where your data is stored
Our website is hosted on Netlify. Enquiry submissions may be processed and stored by Netlify’s form handling systems and by our email provider so we can reply to you.
How long we keep it
We keep enquiry messages for as long as needed to deal with your request and for reasonable business records. If you want us to delete your message, contact us and we’ll do our best to comply unless we must keep it for legal or accounting reasons.
Sharing
We do not sell your personal data. We may share it with service providers that help us run our website and communications (for example hosting and email), only as necessary to provide our services.
Your rights
You can request access, correction, deletion, or restriction of your personal data, and you can object to certain processing. You can also complain to the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
Contact
Email: enquiries@essexlasercleaning.co.uk | Phone: 07348 218632